(651) 558-1715 · 11102 91st Ave N, Ste 100, Maple Grove, MN 55369
Fix It Physical Therapy

Physical Therapy FAQ in Maple Grove & Vadnais Heights

The questions we hear most before someone books a Master Evaluation, answered in plain language. Don't see yours? Email admin@fixitpt.com or call our Maple Grove ((651) 558-1715) or Vadnais Heights ((651) 797-4430) clinic.

01Common Questions

Everything patients ask before their first visit.

Getting started takes three easy steps. First, choose your location, Maple Grove or Vadnais Heights, and the payment path that works best for you: insurance or our transparent cash rates. Second, schedule your Master Evaluation online, where you choose insurance pay or cash pay, enter your information and pick a day and time that works for you. Third, fill out the intake and consent forms that PROMPT sends you before your appointment.

In many cases, no. Under Direct Access laws, you can schedule an appointment directly with a physical therapist without a physician's referral or prescription. Some insurance plans may still require a referral for coverage, and our administrative team can help verify your plan's requirements before your first visit.

Your initial evaluation begins with a comprehensive movement and physical assessment, a review of your medical history and a discussion of your personal goals. We perform targeted movement tests, diagnose the root cause of your discomfort and create a customized treatment plan. You receive your first treatment and a personalized care plan on day one.

Your evaluation and the treatment sessions that follow last about 30 minutes.

Recovery timelines depend on how long an issue has persisted, but our clinical data shows that mechanical pain can be relieved in as few as three visits. From there, we shift our focus to correcting the underlying movement and strength imbalances, so your relief lasts and you are protected against re-injury.

Yes, most definitely. At your first visit you meet the therapist who will assess your issue. Based on the evaluation findings, you are offered a treatment program and can schedule your remaining visits with that same therapist before you leave.

We can fix mechanics through any type of clothing. If you are lifting that day, consider some lighter workout clothing.

HSA and FSA accounts are very welcome, and predictable cash-pay rates are available. Our cash-pay evaluation is a flat $150 for adults and seniors and $119 for kids, and you get a plan with no surprise bills.

When you schedule an appointment, you create a case and enter your insurance information. At your visit, your therapist evaluates and treats your specific case, then assigns the number of appointments allotted to treat it under insurance. Those appointments are scheduled right after your first visit.

Insurance pays based on why you are being seen, not who is providing the service. Care for an active medical condition, structural injury or physical ailment can be billed to insurance. Wellness care, such as optimizing how a healthy body moves for sport, hobbies and longevity, is excluded from insurance coverage, so it is offered at our flat cash rate.

Most traditional therapy focuses only on where it hurts. But pain is often just the warning light on your dashboard, not the root engine problem. Our signature F.A.S.T Approach™ looks at your whole body as an interconnected movement system. We target and correct mechanical pain in as little as 3 visits, then build movement control and dynamic strength so your body stays resilient and protected against future injury.

The F.A.S.T Approach™ (Facilitation, Activation, Systematic Therapy) re-establishes normal stresses at the joint level, returning surrounding tissue tension and length to normal. That restores normal function and allows more activity and play for all ages and abilities. It is grounded in neuromechanics, the relationship between neural circuits and biomechanics: facilitation of joint movement, movement control, balance and power together address the whole movement system. All of our physical therapists complete a rigorous mentorship program to learn it.

We proudly treat all ages and all abilities: adults and seniors, kids and teens, and mamas and babies. Whether you are a youth athlete recovering from a sports injury, an adult managing chronic pain, someone with mobility challenges or a senior looking to stay independent, your care is tailored to your starting point. Many families see us together, from infants to moms to grandparents.

More on costs and coverage: Insurance & Pricing →   Ready to book: Book Your Evaluation →

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Maple Grove(651) 558-1715
Vadnais Heights(651) 797-4430
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